Issue on recording a Web Browser Session in SCOM 2012 R2 with Windows 2012 R2

When recording a “Web Browser Session” I regularly bump into the same issue. The record button is missing while doing a capture. This is very annoying but I always follow the same solutions to fix the issue. Underneath a recap on how to fix this issue.

-Be sure the x64 version of internet explorer is running, you can check this in the task manager in the properties of the Internet Explorer, be sure that it’s located in C:\Program files\Internet Explorer\iexplore.exe
ScreenHunter_101 Jul. 09 11.49

-Enable Internet Explorer Options by clicking IE settings, internet options:
Advanced – Security – Enable Enhanced Protected Mode
Advanced – Browsing – Enable third-party browser extensions

Shutdown all IE browser sessions and open Regedit (runas Administrator)
– Browse to the following regkey: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
– Add a new DWORD called TabProcGrowth and set it to 0
– Browse to the following regkey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Discardable\PostSetup\Component Categories64\
-You should see two subkeys labeled: (These are the cached BHO IE objects related to the Web Recorder)
Delete only the above two mentioned keys (This will force IE to recache them next launch)

Restart the web capture, when IE Launches enable the add-on again if you are prompted.
Web Recorder SCOM

– If you still don’t see the Web-Recorder pane in IE you can now show it by:
–  Internet Explorer Options by clicking IE settings, internet options, view, explorer bars, web recorder
ScreenHunter_103 Jul. 09 12.00

Problem solved!