Issue on recording a Web Browser Session in SCOM 2012 R2 with Windows 2012 R2

When recording a “Web Browser Session” I regularly bump into the same issue. The record button is missing while doing a capture. This is very annoying but I always follow the same solutions to fix the issue. Underneath a recap on how to fix this issue.

-Be sure the x64 version of internet explorer is running, you can check this in the task manager in the properties of the Internet Explorer, be sure that it’s located in C:\Program files\Internet Explorer\iexplore.exe
ScreenHunter_101 Jul. 09 11.49

-Enable Internet Explorer Options by clicking IE settings, internet options:
Advanced – Security – Enable Enhanced Protected Mode
Advanced – Browsing – Enable third-party browser extensions

Shutdown all IE browser sessions and open Regedit (runas Administrator)
– Browse to the following regkey: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
– Add a new DWORD called TabProcGrowth and set it to 0
Next
– Browse to the following regkey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Discardable\PostSetup\Component Categories64\
-You should see two subkeys labeled: (These are the cached BHO IE objects related to the Web Recorder)
{00021493-0000-0000-C000-000000000046}
{00021494-0000-0000-C000-000000000046}
Delete only the above two mentioned keys (This will force IE to recache them next launch)

Restart the web capture, when IE Launches enable the add-on again if you are prompted.
Web Recorder SCOM

– If you still don’t see the Web-Recorder pane in IE you can now show it by:
–  Internet Explorer Options by clicking IE settings, internet options, view, explorer bars, web recorder
ScreenHunter_103 Jul. 09 12.00

Problem solved!